Privacy Policy

This Privacy Policy describes how The D2C Maverick (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase on our website (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

  • Account Registration & Orders: Name, email address, billing/shipping address, phone number.

  • Payment Details: Credit/debit card number or UPI ID, transaction identifiers (handled securely via our payment processor).

  • Customer Service: Any information you share when you contact us for support (e.g., order number, details of your inquiry).

1.2 Automatically Collected Data

  • Device & Usage Data: IP address, browser type/version, operating system, pages visited, time spent on pages, referral URLs.

  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar tools to recognize your browser, remember preferences, analyze Site usage, and tailor your experience.

1.3 Third-Party Sources

  • We may obtain information about you from trusted third parties (e.g., payment gateways, analytics providers) to verify identity or prevent fraud.

2. How We Use Your Information

We use the data we collect for purposes including but not limited to:

  • Order Fulfillment: Process and ship your orders, send order confirmations, and manage returns or refunds.

  • Customer Support: Respond to inquiries, handle disputes, and provide assistance.

  • Site Improvement: Analyze Site usage to improve content, layout, and functionality.

  • Marketing & Communications: Send promotional emails, newsletters, and updates—only if you’ve opted in. You can unsubscribe at any time.

  • Security & Fraud Prevention: Protect against and investigate unauthorized or fraudulent activities.

3. Cookies & Similar Technologies

  • Essential Cookies: Necessary for basic Site functionality (e.g., shopping cart, account login).

  • Performance & Analytics Cookies: Collect anonymous data about Site performance and traffic patterns.

  • Advertising Cookies: Deliver relevant ads on our Site and third-party sites.

You can control cookie preferences via your browser settings or by using our cookie banner. Disabling non-essential cookies may limit certain features.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party partners who help us operate the Site (e.g., payment processors, shipping companies, analytics services).

  • Legal Requirements: When required by law, regulation, or legal process (e.g., court order, subpoena).

  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred to the new owner under the same Privacy Policy.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

  • Access & Correction: You can review, update, or correct your personal information by logging into your account or contacting us.

  • Opt-Out of Marketing: You may unsubscribe from promotional communications by clicking the “unsubscribe” link or emailing us.

  • Cookie Preferences: Adjust or disable cookies via your browser settings.

  • Data Deletion: To request deletion of your account or personal data, please contact us. We will retain necessary information to comply with legal obligations.

7. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we’ve collected data from someone under 18, please contact us, and we will delete it.

8. Third-Party Links

Our Site may include links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies.

9. International Transfers

Your information may be processed and stored in servers located in India or other countries. By using the Site, you consent to the transfer of your data to countries that may have different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted on this page with an updated “Last updated” date. Continued use after changes constitutes acceptance.